Shipping Policy

 

SHIPPING CHARGES & COUNTRIES

Kwai Fung Hin Art Gallery ships within Hong Kong via SF Standard Express and to certain International countries via SF Standard Express (International).

We accept local and international orders. Shipping fees vary based on weight and distance.

Shipping zone:  Australia, Canada, China, France, Germany, Hong Kong, Italy, Macau, Netherlands, New Zealand, Sweden, Switzerland, Taiwan, United Kingdom, United States.

 

ORDERS

Please check your shipping address before checking out. We cannot accommodate address changes.

Orders can be tracked from a tracking number that will be provided in an email to you when the book ships. Please note that it may take several hours from the time an order ships to the time it is first scanned by the carrier into their system.

All orders are processed in 3-5 business days, not including weekends. After that, standard delivery time within the United States is 3-7 business days and 14-30 business days for international orders. Please keep in mind that during busy periods and holidays these times may vary.

The customer is responsible for any and all customs charges due on delivery of product.

Please note that there are often delivery delays due to COVID-19 in processing, transportation and customs clearance.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from SF to the local carrier in your country or air and ground transportation strikes or delays, nor are we responsible for any extra fees, customs or back end charges once the package has exited Hong Kong.

Kwai Fung Hin Art Gallery is not responsible for international shipments lost in transit.

 

PAYMENT INFORMATION

We accept MasterCard, Visa and American Express. We also accept payments through Alipay, FPS, Wechat Pay, Payme and UnionPay QuickPass.

 

RETURN & REFUND POLICY

All products purchased cannot be returned or exchanged.